Our client is a well-established, privately owned company in the business services sector. This employer is interested in interviewing driven candidates who are focused on achieving operational excellence and long-term success.
The Director of Operations will be a hands-on leader who thrives in both strategic planning and day-to-day operations. This is an opportunity to apply leadership and operational skills to guide the firm through its next growth phase while managing key areas like marketing, sales, client satisfaction, and finance.
Responsibilities:
- Lead, manage, and ensure teams meet business objectives, guaranteeing all functions of the business are aligned.
- Identify opportunities to streamline processes and ensure consistent delivery.
- Drive the firm’s P&L performance by identifying and addressing issues early through a scorecard approach.
- Foster a cohesive and healthy team environment, resolving operational issues quickly and effectively.
- Communicate key business strategies consistently across the organization, ensuring clarity and alignment at all levels.
- Leverage technology to improve operational efficiency and decision-making processes.
- Promote continuous improvement, refining processes to meet the firm’s evolving needs.
Qualifications:
- 5 or more years of leadership experience in operations, particularly in the business services industry.
- Demonstrated ability to manage and align multiple departments, driving operational consistency.
- Highly analytical, with the ability to make data-driven decisions and track performance metrics.
- Proven experience with project management and continuous improvement initiatives.
- Results-driven, detail-oriented, and able to thrive in a fast-paced, deadline-driven environment.
If you’re ready to take your leadership skills to the next level, apply today!